The design team at A Shade Above believes in making the most of our customer consultations, so think that it’s important to let clients know what to expect before these meetings.

This isn’t a rushed process—we believe that well-informed home and business owners ask the right questions and enjoy more interactive experiences. So, before setting up a consultation, get informed with this easy guide.

At your window treatment consultation, an A Shade Above expert provides a custom approach that considers your whole home and its design needs. They assess your space, considering light, privacy, and the need for sound and energy insulation. Depending on your window covering project, they offer guidance that aligns with your needs, with expert advice on our countless available fabric and material choices, colors, and hardware options.

You’ll also benefit from our precise measurements for a perfect fit, avoiding problems like awkward fits and light gaps. You’ll also learn about options you might be unfamiliar with, like motorization and other control systems. In essence, you won’t feel like a number—custom consultations mean you’ll never feel rushed and always feel valued.

Window treatment consultations from A Shade Above go something like this:

• The First Meeting: After introductions, your consultant will want to get to know you and your design vision. They’ll ask questions about your light and privacy control needs, style preferences, and goals. You’ll also discuss ant preliminary measurements you may have as well as your budget limitations.
• Style Suggestions: The next step is recommendations. After you settle on drapery, shutters, blinds, or another design, you’ll see fabrics, materials, textures, colors, and hardware samples. Since there are many choices, this is often the longest part of the process. We offer in-home consultations, so you can see how different styles will look while we are there. We will consider the whole picture: the room’s architectural features, decor, and lighting.
• Cost Estimate: You’ll receive a detailed estimate, including the window treatment, installation, and enhancements.
• Finalizing Choices: Now, you can make your final selections. Your consultant can complete the order and schedule the installation.
• Measuring: Measuring is for a later date. These are completed by our team members to ensure a prefect fit every time.

Your window treatment consultant will contact you when your window treatments are ready to schedule an installation.

These conversation starters help design consultants break the ice. They also provide useful information that helps them provide excellent customer service:

• Why are you interested in custom window treatments? Your answers help the consultant determine your goals.
• What design or style goals are you trying to achieve? This question narrows down your needs and preferences. They might also ask you about your current window treatments and what you like or dislike about them.
• Can you describe your style? Consider your decor scheme: Is it traditional, modern, minimalist, or more eclectic?
• What is your budget? Being clear about this will save you time from looking at options that are out of your price range.

The other questions might focus on child and pet safety concerns, window shapes, accessibility, and customization options.

The difference between custom window treatment companies like A Shade Above and typical retail stores is clear: personalized service and unmatched selection.

We feature Hunter Douglas Window Treatments and custom-made in-house shutters and invite you to visit our showrooms in Charlotte, NC; Cornelious, NC; or North Myrtle Beach, SC; or schedule an in-house consultation. Contact us to schedule your appointment! We serve clients near to the greater Charlotte, Cornelius, NC, and North Myrtle Beach, SC areas.

A Shade Above – Charlotte Headquarters
& Temporary Showroom

1253 Matthews Mint Hill Road

Matthews, NC 28105

By Appointment Only